Self-paced · Video

The same training, on your schedule

Self-paced, on-demand video versions of our live courses — the same curriculum and required reading, available whenever you are.

The same curriculum

Every on-demand course covers exactly the same material as its live version — nothing cut.

At your own pace

Watch on your schedule, pause when work gets busy, and revisit any lesson as often as you need.

The same required reading

You work through the same four books that anchor the live program.

Available on demand

Choose your course

Service Manager Training — On-Demand

The self-paced version of the full Service Academy: service management plus the AI Course for Service Managers.

$799/person

See the full curriculum → Get on-demand access

Management in the Office Equipment Industry — On-Demand

The self-paced version of the 15-week management course — the leadership-and-people foundation for managers across the dealership.

$499/person

See the full curriculum → Get on-demand access
Training a team? Enroll two and your 3rd seat is free. Need company-wide access? See corporate licensing →
Training a whole team? A corporate license covers your team with the full on-demand library plus a live cohort for your company.
See corporate licensing
Required reading

The books behind the program

The same four books anchor every course — live or on-demand.

The One Minute Manager Ken Blanchard & Spencer Johnson
Customers for Life Carl Sewell & Paul B. Brown
Leaders Eat Last Simon Sinek
The Coaching Habit Michael Bungay Stanier

Frequently asked questions

What’s the difference between the live and on-demand courses?

Same curriculum and required reading either way — on-demand is self-paced video you can watch on your own schedule, pause when work gets busy, and revisit any lesson as often as you need. Live is a scheduled weekly cohort session with Ken and your peers.

How much do the on-demand courses cost?

Service Manager Training On-Demand is $799 per person; Management in the Office Equipment Industry On-Demand is $499 per person.

Does the on-demand Service Manager Training include the AI Course for Service Managers?

Yes — it includes the AI Course for Service Managers, the same as the live version.